Who we are
Vision and Values
Global Credit Rating
Board of Directors
Social Investment Fund
Bank Windhoek Limited, referred to as Bank Windhoek, is a registered commercial bank and licensed by Bank of Namibia, the national banking regulator, to operate in the Namibian market.
As an autonomous Namibian company, we provide superior financial services to individual and corporate clients as well as international banking services by liaising directly with financial centres and institutions worldwide.
At home, we have a strong track record of making banking more accessible in remote areas of Namibia. Bank Windhoek has a branch network, comprising 54 branches, agencies and specialist branches, a 130 ATM strong footprint and 211 Bank Windhoek Cash Express ATMs installed at merchants countrywide.
A 100% Namibian owned bank, Bank Windhoek was established in 1982 when a group of Namibian entrepreneurs took over eight local branches of Volkskas Bank. The aim was to create a financially independent bank for Namibians in Namibia. Over the years, Bank Windhoek has built a strong financial position and achieved remarkable growth.
Bank Windhoek’s purpose is to be a “Connector of Positive Change” by helping individuals and communities reach their full potential. The business operation is built on strong brand values of being open, dedicated and inspired, while our service delivery is tailored around the values of friendliness, helpfulness, empathy, professionalism, competency and efficiency. As of 30 June 2018, Bank Windhoek reported total assets of N$ 37.2 billion.
Bank Windhoek is the flagship brand of Capricorn Investment Group Limited, known as Capricorn Group, a Namibian financial services group listed on the Namibian Stock Exchange with interests in banking, insurance, asset management, investments and micro finance. Bank Windhoek contributes more than 95% of the total income of Capricorn Group and represents more than 89% of the group's net asset value.
We are proud of our Namibian heritage and our commitment to contribute to the socio-economic development of Namibia, especially in the area of education, job creation, entrepreneurship, health, sport, culture and welfare. Through our Corporate Social Investment Fund, which focuses on job creation and poverty alleviation, Bank Windhoek has invested in and will continue to add value to the communities in which we are active.
The purpose of our group is to be a Connector of Positive Change.
We are the catalysts for sustainable opportunities for all.
Our values speak to who we are, and what we want to achieve.
We are open, dedicated and inspired.
To be the most trusted and inspiring Connector of Positive Change through a highly relevant, convenient and responsive network of people and channels. Enabling opportunities to be created, financed, transacted and secured, wherever we operate.
We are always looking for new ways to achieve our goals as a business. New ways to unlock our potential. To this end, we set out robust strategic objectives to produce effective service delivery models to support and grow our operations.
We also hold our responsibility as a good corporate citizen in high regard. Group employees participate actively in a number of private sector forums within Namibian commerce, industries, and governmental advisory bodies.
During the 2017/2018 financial year, Bank Windhoek invested over N$2 million in Namibian communities through its Corporate Social Investment Programme, which focuses on job creation, financial literacy initiatives and poverty alleviation.
Our values are:
Our Service Values are:
We take pride in our credit rating. It’s what sets us apart from other banking institutions in Namibia and across our borders.
Johannesburg, 14 October 2019 - GCR Ratings (‘GCR’) has reviewed the ratings of Bank Windhoek Limited and Capricorn Investment Group limited (“the group”) under the recently released Criteria for Rating Financial Institutions, May 2019.
Bank Windhoek Limited’s long and short-term Namibian national scale ratings have been affirmed at AA(NA)/A1+(NA), with a stable outlook. At the same time, the long-term South African national scale rating has been affirmed at A-(ZA), with a stable outlook.
Click on the links here to read the full report.
Managing Director(Capricorn Group)
Managing Director(Bank Windhoek)
Frans du Toit
Head: Risk Management
Executive Officer:Banking Services
Chief Financial Officer
Executive Officer:Marketing & Corporate Communication Services
Executive Officer:Business and Corporate Banking
Executive Officer: Credit
Executive Officer:Human Resources
Chief Technology Officer
Chief Operating Officer
Executive Officer: Bancassurance, Commercial & Private Wealth
Executive Officer: Bancassurance
Bank Windhoek is a member of Capricorn Group.
To download our Group Structure organogram, click here...>>
As part of our commitment to the country we call home, we contribute to the socio-economic development of Namibian society, through our Social Investment Fund (SIF).
Our corporate social responsibility initiatives support six of the Sustainable Development Goals that have been identified as part of the agreed objectives for the Capricorn Group. The six goals are: