The Payment Association of Namibia, in partnership with all local banks and payment service providers, will introduce a new Enhanced Electronic Funds Transfer solution called NamPay.
NamPay is Namibia's new Enhanced Electronic Fund Transfer (EFT) system. This new solution aligns our payment system with international payment systems, placing Namibia among the most technologically advanced countries on the continent.
Implementation of this solution ensures compliance with the Bank of Namibia (BON) directive to provide efficiency within the National Payments System.
This system comprises three payment streams, namely:
EnDO automates the debit order process, removing any human intervention.
Credit transfers improve the way funds are transferred between banks and has two new streams:
Business & Corporate Fees
Enhanced Debit Orders (EnDO)
Debit Request with 1-day Tracking
Bureau Transaction Fee
Tracking Fee per Day
Unable to Apply
Debit Resolution of Investigation (Dispute Investigation)
Debit Payment Reversal
Debit Payment Return
Debit Cancellation Request –Dispute
Debit Cancellation Request- Recall
Debit Reversal (Dispute)
Successful debit order
Unsuccessful debit order
5% of the amount with a min of N$50.00 and a max of N$200.00
Enhanced Credit Payment (EnCr)
Enhanced Credit Payment (Bureau)
Enhanced Credit Payment (iBank)
Customer Recall Request (On-Us: Bank Windhoek to Bank Windhoek)
Customer Recall Request (Off-Us: Bank Windhoek to another Bank)
Enhanced Credit Claim on Non-Receipt
Near Real-Time Credit (NRTC)
Near Real-Time Credit Payment
Near Real-Time Credit Return of Funds
Near Real-Time Credit Claim on Non-Receipt
The process is underway. All clients will be migrated to the new platform no later than 30 June 2021.