Bank Windhoek’s Cellphone Banking is a mobile banking service that can be linked with any personal savings and transaction account. This service gives you access to a range of convenient banking features such as the ability to make real time account payments to credit your DStv, GoTV or DStv Box Office instantly, MTC airtime or Electricity purchases, all from your mobile device using the short code *140*295#.
With the extra features of Full Access Cellphone Banking you can also:
To register for limited access Cellphone Banking, please dial *140*295# and follow the message prompts.
To register for Full Access Cellphone Banking, please visit your nearest branch to complete an application form.
To access Cellphone Banking features to do banking, dial *140*295#.
To purchase airtime, you may use the following shortcodes:
Cellphone banking has NO registration costs or monthly fees. A Standard Network Fee of N$1.00 is deducted from your airtime for every 3 minute session, by your cellphone network service provider, to access the full service.
If you forget your Cellphone Banking pin, we encourage you to phone the Bank Windhoek Customer Contact Centre on 061 299 1200 or 083 299 1200 to request a PIN reset.
Yes, provided you have an MTC SIM card.
You can access all personal savings and transactional accounts. There is no limit on the accounts that you want to link, provided it is a personal savings and transactional account.
The amount of beneficiaries is unlimited. There is a ‘turn page’ option on the screen.
Yes, provided that there is MTC network coverage.
Beneficiary and 3rd Party Transfers: N$2 000 daily and unlimited per month.
Limited Access: N$50 daily and N$200 monthly.
Full Access: N$1 000 daily and N$1 000 monthly.
For security reasons, your Cellphone Banking profile is limited to one cellphone number.